Introduction
Welcome to Cornwall Compass! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.cornwallcompass.co.uk (the “Website”). By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Cornwall Compass is operated by Alex and Chrissy, based in St Ives, Cornwall. If you have any questions about this Privacy Policy, please contact us at [email protected].
1. Information We Collect
We collect information to provide and improve our services, communicate with you, and enhance your experience on our Website. The types of information we collect include:
a. Personal Information
When you contact us or sign up for our newsletter, we may collect personal details such as:
- Name
- Email address
- Phone number (if provided)
b. Non-Personal Information
When you visit the Website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on the Website
- Referring website URLs
- Other technical data related to your device and internet connection
c. Cookies
We use cookies and similar tracking technologies to enhance user experience and gather analytical data. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
The information we collect is used to:
- Respond to inquiries and provide support.
- Send updates, newsletters, or promotional emails (only if you’ve opted in).
- Analyze and improve the functionality and performance of the Website.
- Monitor usage patterns to enhance user experience.
- Comply with legal obligations.
3. Sharing Your Information
We value your trust and will never sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data in the following cases:
- Service Providers: With trusted third-party services for hosting, analytics, or email communication.
- Legal Requirements: If required to do so by law or to protect our rights.
4. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online service can guarantee complete security. Please ensure your internet use is secure.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal data where applicable.
- Withdraw consent for data processing where consent is the legal basis.
- Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
To exercise your rights, please contact us at [email protected].
6. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the content or privacy practices of these websites. We encourage you to read their privacy policies when visiting third-party sites.
7. Children’s Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, with the last updated date at the bottom.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at:
Email: [email protected]
Address: St Ives, Cornwall, UK
Thank you for trusting Cornwall Compass!